Unbiased Site5 reviews, testing and editor comments

This Site5 review website is hosted. This website has been hosted with their basic shared package within year 2008. We have conducted countless numbers of web hosting test, evaluation and reviews. All these are compiled into honest and unbiased rating. Anyone can view all these information at no cost. We are sure this web host is honest, true and would not rip off. And we have various Site5 coupons awaits you, plus our own cash rebate program for those writing us their user review and user experience.

homepage before you go VPS

Site5 review on company background. Is Site5 a good web host? They offer services like, web hosting, reseller hosting, VPS, cloud hosting, and reseller hosting. It offers free migration and free dedicated IP along with the plan of hostPro +Turbo. Customers of this package get 24×7 phone support. For both the hostPro and hostBasic plans, free migration is being offered. All the plans also get facilities like, unlimited bandwidth and unlimited disk space. Other standard features include disaster recovery backups and 24×7 support included at no cost.

In overall, their features and specification are the best. They have few shared service plans, basic plan is designed for most beginners. Advanced user or business user can go for higher plan. It can better support Ecommerce website. this including VPS, private server or cloud services. Here is their product range available:

  • Shared hosting service from $4.95 per month.
  • Cloud hosting from $20.00 per month.
  • Reseller hosting account from $23.95 per month.
  • VPS hosting from $25 per month.

Site5 review on shared hosting services. Customers who have experienced the service of shared hosting of this company are highly satisfied and have only good things to say about them. The company offers several plans and packages along with different offers and discounts. So that their customer can get more and more options to make their choices. They offer the set up free of cost. They put forward the best easy-to-host plans so that the users can start their job without wasting time. Eco-friendly hosting is being offered to the customers. All their web hosting products and services are 100% green and your website can be fully green. Host with a peace in mind and have no worry of any side effect.

The most basic plan is called Hostbasic. This basic hosting plan allows single domain hosting. This mean you only allowed to have one website or domain in here. The addon domain feature is now available and in their unlimited domain plan and turbo package that are more expensive. All three plans include 99.9% uptime guarantee and the best 45 days money back guarantee. This is risk free signup and the web hosting service is guaranteed to be available 99.9% of the time. In addition we can choose from over 20 location world wide. Basically what all these mean is you can choose them and host in any of their 20 location. Here are the main features found in their shared hosting plan:

  • Unlimited disk space and bandwidth transfer.
  • Unlimited domains and websites available in pro and turbo plan.
  • Choose from 20 location world wide.
  • Free website migration service and website builder tools.
  • Free control panel with Siteadmin and Backstage.
  • Comes with the most excellent 99.9% uptime guarantee.
  • 45 days money back guarantee and signup protection.


Site5 review on reseller hosting. The companies, reseller hosting plans are provided with cPanel, which are used by clients in order to control their accounts and WHM, which is used to administer your clients. These help to keep a track on billing and payment, manage the customers, etc. WHMCS is offered at a very little service charge. The branded version’s charge is $10 and unbranded version’s charge is $12 per month. The plan includes Softaculous script installation, private nameservers, unlimited resold accounts, etc. are needed. The company includes all these in their services. 24×7 services are provided to their customers.

Site5 review on VPS hosting. All their dedicated servers are always managed fully. It is always made sure that all servers are up to the date. All the servers are monitored constantly to make sure that they are working properly. Easy and seamless migration facilities are also offered by them. Even if customers are coming from other company, their accounts are migrated. If they have any account root access, the technical support will migrate and restore any cPanel/WHM backups. The customers can be set up to cPanel/WHM or siteadmin/multiadmin.

Site5 review on cloud hosting. Cloud hosting is one of the two types of shared hosting. It has three plans to offer to the customers. It is said to be a good option for those businesses which require high uptime levels. This service is offered with plus, advanced and premium plans. 10, 20 and 40 GB disk space depending on the plans are offered. Bandwidth is also offered in 100, 200 and 500 GB on the basis of plans. It provides a 99.9% uptime guarantee. Unlimited websites for all plans are being offered. A free 30 day trial and 45 day money back guarantee are also provided.

Site5 review on data center management. The company has provided very reliable data center during their long service periods. The responsibility of managing data which is such a crucial part of this service, should be given only in the hands of a trusted source. They put their best foot forward so that they can offer an excellent platform and stable environment to their customers. To make sure that there are no power outages, they have taken their own independent power grid. Their data backup facility is of highest quality and they also provide data storage system.

Site5 review on security. They try their best to make sure that all their customers’ websites are completely secured. They ensure that customers websites and emails are always up and running. It has been Safe harbour certified since October 2009. The US Department of Commerce along with the European Commission developed this framework as a part of their protection law.

Site5 review on green technology. They have been founded in 1999 and they have tried their best to keep their operations efficient. So that their work has limited impact on the environment. They plant trees so that the carbon output gets balanced. Their system has been designed around a remote workforce. i.e., they do not have any office or equipment of the computers which will heat, cool or light throughout the year. None of the employees drive to office to work in another computer, instead they all work from home.

Site5 review on customer support services. The company has an outstanding technical assistance which is offered throughout the day. Support tabs are offered to be used so that tickets can be submitted to technical support. All prepaid and post-paid services are offered 24×7. Migration services are offered from Monday to Friday, at all hours.

Overall customer support and quality is excellent. Not to forget, their website hosting plan is coupled with the best after-sales and customer service. There is help center with online live chat. Customer support team is available always. Whenever yelling for help, there is always someone going to answer. If having any sales inquiry, start a live chat with sales team, and get answer instantly. Take note their sales offices are open Monday to Friday. If website is having technical issue or server downtime, do email technical support team. They will get it fixed. Following is their contact numbers:

  • Phone number is 1888sites.com.
  • International number is 19254783115.

Site5 review on website migration service. They are now offering up to 25 websites migration for their new customer. Not one but 25 of it. The support personal will migrating up to 25 cPanel accounts or 10 non cPanel accounts. If you are having multiple sites in separate location and want to move to a new web host that done everything. For most owners that do not have experience in migration, this site transfer service is a must have feature.

live chat

Site5 review on money-back guarantee. This facility shows that the company is highly confident of their service and they only want to provide the best service the their customers. It offers a 45 days no question asked money back guarantee. Which states that if any customer feels that they are unsatisfied with the service, customer’s contract fees will be refunded. It also offers a 15 days money back guarantee which only applies on Managed, Unmanaged and Cloud VPS hosting.

They offer a 99.9% uptime guarantee. If the server does not remain available for the guaranteed time period, a certain amount gets credited to the customer. This calculation will be depending on the pre-fixed rates.

Site5 review and average user rating. Finally, our rating is a healthy 9 out of 10. After countless years of review and look through their criteria, we know this is a leading web host company and their product is world class. We are comparing their basic shared service with other top web hosting company. This including HostgatorSiteground and Webhostingbuzz. All these are highly similar and they have single domain and unlimited domain plans available when you need an account upgrade.

What makes our reviews better and more accurate is our actual web hosting experience. We have a shared hosting account with them, using it to host websites, and experience it for so many years. Most importantly we are using all their web hosting services, and these we know their differences or advantages. They are having network and server benefits. We see the speed performance different and their customer support is highly trained and very specialized too.

Following is our detailed rating and scores given to their shared hosting services.


This Site5.com web hosting services might be one of the best, but their price is definitely not. We are comparing their shared hosting plans with the others. And highly recommend they revise the pricing and introduce a much lower pricing. In today market, we are seeing unlimited domain hosting at below $5 dollars per month. Some are even asking over $7 dollars a month. That is 30% more than others are asking.

Site5 reviews from customer testimonials. Some customers are leaving their feedback to us. In here, we will outline some of their customer testimonials and help you make right decisions:

Site5 review from Jorge. “We use this to host a few of our sites, and I must say that I am very happy with the service provided, the uptime is great, sometimes can be a little slow but that is fair for the price paid, the support is really good and fast, always helpful, reliable and kind. We can only advise this for your website hosting, we are definitely thinking in upgrading to a VPS with this guys. You will not regret your money, especially with the full back money guarantee offered.”

Site5 review from Luciana. “They have hosted me for over a year now, and I have nothing but good things to say about it. They offer excellent service at very affordable prices. I have never experienced any issue that could be noted. The cake icing is the sure incredible support that comes from the staff. They are always fast and helpful even with questions that have little to do with their service.”

Site5 review from Perovic. “I have never experienced any serious issue that was worth reporting. Whatever small problem I had the response was always very fast. What impressed me more and it’s normally very rare to find, is the detailed communication between me and them. They always go an extra mile in their emails”.

Site5 review from Michael. “With the incredible support, consistent uptime, and exemplary interface am proud always to use Site5. I was able to pop into a live conversation and connect into a live specialist whenever I had any issues. Compared to many others I have used, they have the best shared hosting around?”

Site5 review from Chrissy. “So far, am pleased with them. I first signed up for 30 days to try and test out their free migration and reseller services. I have tried quite many different web host and for sure these guys are the real deal. Their customer service not forgetting response time has been excellent. As a developer and web designer that manages client hosting, I would highly recommend their services.”

Site5 review from Jimmy. “For the last few years, I have been dealing with them. They have one of the best customer services I have ever encountered in any business. They always go beyond and above everything. I have recommended to a number of my friends to obtain accounts with them, and so far I have no regrets. As much as nothing is perfect, there are some hiccups of course but they are generally handled in proper time.”

Site5 review from Daniel. “Please guys, do not change. Best support in the globe when it comes to hosting.”

Site5 review from Ben Muir. “They have some issues here and there. The feature are somehow buried for those of us not well conversant with web hosting. I cannot give a fair rating when it comes to that. Early in the year, the server in Dallas had some problems with reoccurring downtime. Their incredible support staff have handled any issues that I had with the servers. I have had some several problems even those that are not directly related to them. But their staff have always been there to my rescue.”

Site5 review from Alan. “User-friendly, human-friendly, money friendly. Customer service that is attentive to all matters and feels personal. They offer hosting service that you feel you can trust. We use them on our client’s website, and we get a variety of support even on issues that are non-hosting related.”

Site5 review from Chris. “I don’t usually take the time to review any providers. But I had so many bad online issues that I had to seriously do it for these guys for Site5. They are not just excellent with service providers but also treat you like a friend. No matter what it is you will ask, they will always have a solution for you. You will receive help no matter what time it is unlike other sites that will tell you to send ticket and ticket and another ticket. Thank you for resolving all my problems.”

Site5 review from Kartsa. “I asked several questions using the chat I had with them before I could order their service. I was convinced that I could move my store over to Site5. I got an immediate support on how to put my site up after ordering. Within the first 24 hours, I had asked several questions to the support team and got answers promptly.”

Site5 review from Sonya. “I have received an excellent customer service always. The only issue I might have is that sometimes I am unable to get certain information. For example, I was looking for the form and cost to transfer a domain to Site5, and it is not a prominent location.”

Site5 review from Robert. “We use this for most of the websites we host. It is a great Company with exceptional customer service. If you are looking for a hosting company, I highly recommend them.”

Site5 review from Sandra. “Brilliant Service! Their technical support calmly walked us through our problem and solved the problem professionally and promptly. They are definitely one of the best.”

Site5 review from Angelo. “Have been with them for several years now. Their customer service is absolutely incredible. I highly recommend the company.”

Site5 review from Jeff. “If you are looking for great performance then this is the web hosting provider for you. It loads much faster and chances of downtimes are minimal. Your website will be safe of hackers and malfunctions as well. Another advantage is its free cPanel which is not available with the other web host providers.”

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Site5 review and coupon by Brian Tucker

Site5 has been in the web hosting industry since 1999. This company has its headquarters in San Ramon, California. Their main Data center is the US. This is one the well-known web hosting companies out there. This is obviously because of their services and the fact that they have been in existence for a long time. They have servers in many different locations around the world. This Site5 review focuses on different aspects of the web hosting services provided by this company to help you decide whether it is a good company for you or not.

Shared hosting

This Site5 review starts by looking at the shared hosting packages. They have 3 shared hosting packages. You will enjoy unlimited bandwidth and disk space when you choose any of the shared hosting plans provide by Site5.com. You can also migrate for free from other web hosts. All the 3 packages come with a free website builder and regular backups. You can enjoy more savings when you use Site5 coupon. The shared plans include;

  1. HotBasic

When you choose this plan, you will pay $4.95 every month when you pick a 2 year contract. If you select a 1 year contract, you will have to pay $5.95 every month. This package is not available for those who wish to pay on a monthly basis. You can only host one website when you choose this package.

  1. HostPro

When you choose this package, you have to pay $8.95 every month. You can host unlimited websites. You will have one control panel but no dedicated IP. This package is great for anyone who want to host several websites on a limited budget.

  1. HotsPro + Turbo

You need to pay $11.95 per month for this package. You can host unlimited sites, you wall have separate controls panels, monthly contracts and a dedicated IP.

VPS hosting

VPS hosting service is provided for $25 every month. There are 11 unmanaged VPS plans that you can choose from. They all have both Site Admin and cPanel control panels. Cloud VPS costs $60 every month. There are 11 cloud VPS plans that you can choose from.

Site performance & uptime

When you are looking for Site5 review, you obviously want to know about performance and uptime. Site5 has a decent response time. When you choose this host, you can be sure that your site will be running at optimal speeds. Uptime is another very important factor that you have to consider when you are looking for the best web hosting services. As a website owner, you definitely want your site to up and running at all times. This not something that you should worry about when you choose them. They boast more than 99% uptime. They have managed to maintain amazing uptime figures (99% and above) for a decade. You should expect minimal downtime when you choose this service.

Control panel

You definitely want a control panel that is easy to use and that has everything you need to all the important things that you need to do. Site5 uses SiteAdmin for its shared and cloud hosting plans. The reseller and VPS plans use cPanel. There are many tutorials that will teach you how to use the control panels. Cpanel and SiteAdmin are both easy to use and allow you to easily access all the things you need.

Customer service

This Site5 review can’t be complete without reeving the customer service. When you are running a website, you need a customer support team that will always be there to help you 24 hours a day 7 days a week. This is because you might run into problems or challenges at any time. This is exactly what you are going to get when you choice their service. You will always be able to get a response from the customer care team through live chat, calls or email. You will get the fasted response when you use live chat. You will get instant help when you call in. Getting a response when you send an email will take slightly longer but you will not have to wait for too long.


Site 5 is no doubt one of the best web hosting companies out there. You should use their services if you are looking for reliable hosting company. They are at par with other major webhosting companies in terms of price. You can further take advantage of Site5 coupon to bring down the cost of webhosting. When you choose Site5.com, you should expect excellent site performance and support around the clock.

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